Why won't any transmission repair shop ever give me a clear price on the phone?
Answer: Just as a doctor cannot diagnose a patient over the phone, neither can you diagnose a transmission problem over the phone. A transmission repair facility must see the vehicle to begin the diagnostic process. Some of the descriptive words we hear on the phone: ping, clang, sputter, jolt, slips, hesitates, won't shift, and doesn't move can mean different things to different people. These terms do not specify where a problem might be.